#MEQAPI – Tweetchat March 2nd 2017 3ET – HSPI Conference #SHS2017

Next tweetchat: Thursday March 2nd, 2017 3:00-4:00 PM ET

Topic: Healthcare Systems Process Improvement Conference 2017 #SHS2017

This week we will be co-hosting with the Healthcare Systems Process Improvement Conference 2017 #SHS2017 chat along with Dr. Chuck Webster.

MEQAPI stands for Monitoring & Evaluation, Quality Assurance, and Process Improvement.

The MEQAPI tweetchat aims to give voice to a broad range of stakeholders in healthcare improvement, and it embraces everyone from administrators to zoologists, and includes physicians, nurses, researchers, bed czars, cleaners, and yes, patients and care-givers.


The six domains of care quality (STEEEP) mapped out by the Agency for Healthcare Research and Quality (AHRQ) are foundational to healthcare improvement. All care, and by inference quality measures, should be focused on being Safe, Timely, Effective, Efficient, Equitable, and Patient Centered.

MEQAPI therefore wants to look at healthcare policy implementation, technology deployment, and workflow optimization in terms of how to monitor them, and how to evaluate if they have (a) achieved what they sought to do, (b) don’t cause unexpected harm, (c) do not cost more than anticipated,  or (d) do not take much longer than planned. During and after implementation, MEQAPI seeks to rapidly identify risks, issues, and opportunities, and to use quality assurance and process improvement methods and tools to reduce risk and waste, increase efficiency, and improve outcomes for all stakeholders.

In comparison, the HSPI conference focuses on some topics that are very dear to MEQAPI:

  • Process Improvement
  • Leadership and Change Management
  • Operations Research
  • Quality and Safety
  • Human Factors



To mine the experiences of HSPI conference attendees, MEQAPI regulars, and other stakeholders and interested parties, the following topics will be presented during the tweetchat:

  1. Healthcare process improvement increasingly relies on software tools: your favorites?
  2. Is “process” different from “workflow”? If so, how? If not, why do people seem to insist on using both?
  3. Is Healthcare Management/Industrial Engineering” an obsolete phrase? If so, what should replace it?
  4. Health IT increasingly *IS* healthcare workflow. What HIT applications hold greatest promise to improve workflow?
  5. How can we bridge the chasm between process improvement & health IT creation & use?
  6. Bonus question: Quick! Make up a question & tweet it out right now!

… and the numbers




Published by

Matthew Loxton

Healthcare Analyst using Lean Six Sigma, Knowledge Management, & Organizational Learning to improve healthcare http://linkedin.com/in/mloxton

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